Hello, in that location.
Information technology looks similar your xmlrpc.php file (which is needed for Jetpack to piece of work properly) is being blocked by something, expecting a username and password:
https://world wide web.alaingrodard.fr/skbak/xmlrpc.php?for=jetpack
This file is used past Jetpack and other plugins and apps to connect to your site. It must return the following exact message:
XML-RPC server accepts Mail requests only.
You tin can see a working example here: https://jetpack.com/xmlrpc.php
Since your site returns a 401 Unauthorized fault for this file, I would recommend that you cheque the following:
1. Can you lot come across the xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you can't, and so please try re-installing WordPress. You lot tin do this by going to the Dashboard -> Upgrades page, then clicking the "Reinstall WordPress" button.
ii. Do you use any security plugins that may block admission to this file? If so, could you lot endeavor disabling any options that would? You might likewise desire to check your site's .htaccess file for any rules that might be blocking access, especially to the xmlrpc.php.
iii. Does your webhost cake access to this file? If yous don't find any plugin that blocks access in this way, then I would recommend reaching out to your host to ask if they can remove that block and so we can try a new connectedness.
For the absolute best results, you lot could also have them whitelist the following to avoid future issues:
1. All connections to and from *.wordpress.com
two. The Jetpack IP ranges noted on this page: https://jetpack.com/support/hosting-faq/
Once you lot've spoken with them and the xmlrpc.php is stock-still, please permit us know and nosotros can endeavour another connection test from this side. Thank you!
Thread Starter 
alaing
(@alaing)
Thank you a lot for your answer.
The new clone site was not meant to be public so I ready a htaccess password protection.
I remove the countersign protection, the dev site is attainable.
- This reply was modified xi months, 1 calendar week ago by
alaing.
Hullo @alaing,
I remove the password protection, the dev site is attainable.
Cheers! I could run across it and did some tests 馃檪
I fabricated a small alter at my stop and so hopefully yous should exist able to connect Jetpack now.
Please try cycling the Jetpack connectedness by deactivating Jetpack in your wp-admin dashboard at Plugins > Installed Plugins and then reactivating it and connecting to WordPress.com over again.
More than info on how to do that can be found here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/
If yous however come across connection errors, cheque for any security/caching plugin you may have enabled, and effort temporarily disable them, to see if it fixes the problem.
My colleague MadHatter has already mentioned that merely better to become for another round of checks 馃檪
You may also want to search for any firewall on your server-side that might be blocking the communication with the xmlrpc.php file – your host should be able to aid yous with that.
Let me know how you go and we'll have it from at that place in case you lot nevertheless struggle.
Thanks a lot!
Thread Starter alaing
(@alaing)
I conciliate/delete/reactivate but still got the "Unable to insert blog. Delight try over again or contact back up." message
Hi @alaing
I checked the settings on our organization, and everything is perfect on our side. Currently, Jetpack is not getting connected because xmlrpc.php on the production site is non accessible: https://www.soul-kitchen.fr/xmlrpc.php
This file is used by Jetpack and other plugins and apps to connect to your site. Information technology must return the following message: XML-RPC server accepts POST requests only. You can see a working example hither: https://jetpack.com/xmlrpc.php
Could y'all please make it impact with your host and check if they block admission to this file? One time we are able to admission your site'southward xmlrpc.php file, yous should be able to connect Jetpack to https://wordpress.com.
Permit me know how it goes!
Thread Starter alaing
(@alaing)
Hi @bizanimesh,
thank you but WordPress is installed in a sub-folder (wp), then the right url is: https://world wide web.soul-kitchen.fr/wp/xmlrpc.php?for=jetpack
This url returns the right message
Hi @alaing
Can you endeavour these steps to articulate the Jetpack options from your database?
ane. Get to Jetpack in your site's dashboard.
two. Disconnect from Jetpack if it says that you are connected on the Jetpack page.
2. Conciliate Jetpack on your Plugins page
3. Install and activate this plugin to remove the Jetpack data from your database: https://github.com/automattic/jetpack-addons/archive/add/jp-rm-options.zip
iv. Cheque to make sure this plugin is now deactivated and deleted from your site, since it performed its job.
5. Try to re-activate and connect to Jetpack again.
Let u.s.a. know how that goes.
Thread Starter alaing
(@alaing)
When I activate jp-rm-options, all the plugins where deleted…
But so I managed to connect ! 馃檪
Thank you for your assistance !
- This reply was modified 11 months, one week ago by alaing.
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